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Arizona RV Dealer Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

 


Patricia Thrope

I just went through a walk thru with Bobby Temples. He was very patient and very thorough and answered all of my questions completely. He was aslo said he was available to call 24/7 if I needed any questions answered about the operation of the trailers. It was a great experience. Thanks for coming to my rescue and shipping the Zamp Solar for my Chalet camper. Since I cannot give you a kiss in person I have included the next best thing. A big thanks for all your patience and help.
The experience was very pleasant. These employees are a great asset to your company.


From: Cliff Comfort
Subject: Cliff Comfort Has A New THING

Well after spending a week in Long Beach, CA a few weeks ago as the smallest trailer (12 foot Aliner) at the Good Sam Campground on the water, I decided to move up from a Camping Trailer to a Travel Trailer.

After doing some research and looking at RV lots, I settled on a floorplan that I liked. Then I found that most RV brands had their version of the that floorplan.

I wound up getting a Forest River Palomino Canyon Cat 20 foot travel trailer. That is my new THING. The attached brochure pictures have the same colors and fabrics and almost the same kitchen and living area.

In a little over a week of ownership, it has been thru a sand storm, heavy rain, and hot sun without a problem. I am heading out today to take it up to the Arizona High Country near Forest Lakes, AZ to check out the furnace.

I will keep my 12 foot Aliner camping trailer for quick trips to Dallas to check on my Mom and camping outings.

Shameless Plug for the Dealer.

I was lucky to find an independent full service dealer in Mesa who has a full range of inventory and nice people to deal with in Sales, Service, and Management at:

SST Auto RV
1859 E. Main Street
Mesa, AZ 85203
480.827.2000.

Leon "Readbone" Perry was my salesperson and the rest of the staff and service personnel were great to deal with. Mention my name when you meet Leon, so that I can win a free trip around the world - Right, Leon. OK, maybe just a bottle of water.


"We are the happy owners of a new Arctic Fox 5th wheel purchased from SST Auto RV. From the sales staff to the service dept, we received great customer service. A special thank you to Service Manager Dennis for his expertise and assistance."
By: Joe    Kerrville, TX
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"Leon did a great job explaining the features of various products on the lot. We were educated and entertained at the same time. Thank you to Leon, Scott and the rest of the staff."
By: Anonymous    Mesa, AZ
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"I have submitted very favorable comments on our purchase in March 2014. Now I would like to submit this testamonial on the fine service department and the excellent service we received this past weekend. We were on our way out of town with our TT and developed a problem a short distance from our home in Phoenix. We called and spoke with Dennis Bailey, who advised us on what we could do to get going and said if we brought the trailer right in, he could fix it in a few minutes. We did bring the trailer in and Dennis got a tech (sorry I did not get his name) on it right away and sure enough we were on our way in short order. SST through their sales and now service has earned our repeat business."
By: Bruce    Phoenix, AZ
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"After previously owning 1 FW & 5 TT's of various makes we finally bought an Arctic Fox TT. In our opinion it is far superior in every way to all the others. Better design, materials, workmanship & fit/finish. And, finally a decent sized bathroom & shower; windows are much better quality + dual pane; superior insulation; LED & better quality fluorescent lighting; Goodyear tires & shocks on each wheel. Also, less movement when parked... much more solid feel throughout. Very good unit! Gail was very patient & helpful - Dennis is extremely busy but always attempts to do his very best to satisfy. "
By: Anonymous    Sun City, AZ
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"After months of looking at ads for popup campers, we found a pre-owned Fleetwood Evolution E3 at SST RV. My wife and I went to look at it and the staff was amazing. They're a family-style organization and make you feel that way. No haggling or back and forth discussions, just a "let's find a way to make this happen for you" attitude. We couldn't be happier. From sales to financing to training and orientation, the entire experience was a welcome treat. I can honestly say that I would return to their establishment for all future additions or trade-ins. Check these guys out! It would be a win/win for everybody!"
By: Sean    Queen Creek, AZ
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"everyone here was great no pressure and honest great buying experience we will recommend everyone we know thank you barb and leroy "
By: barbara    mesa, AZ
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"Our hats are off to Gail in sales and Dennis in service. As with many we have bought our share of RVs. Gale listened to our needs and gave us a fair deal on the purchase of our used unit. Dennis went out of his way to fix a few items that we found not working after leaving the dealership. His goal and that of SST was to make it right. "
By: Anonymous    Precott , AZ
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"Absolutely top drawer sales & service. Our purchase of our new trailer was an easy, pleasant and even fun experience. Our walk through with Dennis was exceptional, very thorough and helpful."
By: Bruce    Phoenix, AZ
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By: Anonymous    Corpus Christi, TX
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"Took my 12 year old toy hauler to the Mesa location for an awning, water tank leak & overall inspection. Awning priced well below the major RV/camping dealer. Service Mgr Dennis, Dean were very pleasant as well as everyone else I talked to. They did many needed repairs, did a great job and didn't charge any extra, even when I offered. Much more than fair! I am so thankful to have found them! Thanks so much!"
By: Carla    Chandler, AZ
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"This is a fantastic place. I am a Southern Californian that found the specific Travel Trailer that I have been searching for over many months. This specific preowned trailer does not come up for sale often. But just my luck, 2 of them did. One in Northern California and the other in Mesa AZ. So I decided to call SSTAuto about their TT for sale. I must say Leon and Mike made it very simple for me. They understood that I am an out of towner and couldn't easily come in to see the TT. They were sensitive with this and answered all the questions I had over the phone. In addition they were great with the idea of negotiating the price over the phone. There really was very little negotiating as they pretty much accepted the price I offered. In addition, they reassured me that everything will be taken care of and I would be happy before I left the dealership. When I arrived there 2 days later to look at the TT they were true to their word. Detailing was done, propane and water tanks were filled, a new battery was installed and other equipment was provided so I could use the TT immediately. They even provided the toilet paper LOL! Now that is service. However, that was only the beginning of their customer service. Dennis brought me through the entire trailer, inside and out, and explained everything. He encouraged me to ask all my questions and even gave me his personal cell number to call anytime for questions if more should arise. Then his colleague inspected my truck to make sure all my wiring was correct and set my electronic brake controller settings. He also set up my hitch and helped me to connect the truck to the TT. After this everyone sent me off. Since it was my first time towing anything they even gave me some driving tips while I was pulling away from the lot. Now you would think the customer service would end there. They even called me up the next 2 days to make sure I got home safetly and that I was satisfied or if there was anything that I needed further. I really appreciated the customer service because they exceeded my expectations. The place felt more like making new friends rather than a place of business. They had a good sense of humor, love to relate to people, and all gave me their personal cell number to call with any questions. If I lived closer I would have returned to purchase additional accessories from them also or have them take care of my TT if I should ever need it serviced. Thanks Guys for the great experience. Charles"
By: Anonymous    CA
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"We are retired and have just purchased a Safari TREK motorhome that was traded in at SST Auto/RV. We live in WA and had been looking for this model TREK which was found on their website. Ms. Gail Nelson took us through the sale process with ease. Her description was true and exact followed with all pictures requested. (We could not come to AZ and had a driver deliver to WA). Every question was answered promptly and honestly. Our independent survey of the MH verified the information given us by SST. We are DELIGHTED with our purchase and the treatment we received from Gail, GM Scott Wixom and the SST crew. They really do deliver MORE than you expect (with honesty, integrity and a GOOD $ DEAL! Yes, we would not hesitate to do business with them again."
By: John & Michaile    Brinnon, WA
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"HIGHLY RECOMMENDED SSTAUTORV FOR SALES AND BSERVICE. TREATED WITH THE MOST RESPECT AND CONSIDERATION. I WOULD SEND ALL MY FREINDS AND FAMILY TO EXPERIENCE WHAT A GREAT TIME I HAD IN PURCHASING MY NEW TRAILER."
By: THEO    PHOENIX, AZ
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"SST took our trailer on consignment and saved us a big headache from having to meet potential buyers at the Phoenix storage facility where we had our unit located. They cleaned up our unit and did a great job with photographing and marketing it on their website. SST guaranteed a purchase price we agreed upon should the unit not sell in the allocated 90 day period. They sold the trailer earlier than the 90 day consignment period and we received a check for the entire amount we agreed upon. SST did everything they told us they would and made this effort seamless for us. We were very pleased with their service and would recommend them to anyone interested in placing their rig on consignment. Thank you SST."
By: Anonymous    Carefree, AZ
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"MY ENTIRE EXPERIENCE WOULD BE RATED A 10 OUT OF 10! lESTER, LEON. GAIL AND SCOTT WERE INFORMATIVE IN THE BUYING PROCESS WITH LITTLE TO NO PRESSURE. DENNIS WAS EXTREMELY KNOWLEDGEABLE ABOUT THE PRODUCT IN THE "WALK-THRU." I FEEL COMFORTABLE IN KNOWING I MADE A SOLID PURCHASE. "
By: KATHY    CAVE CREEK, AZ
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"Gail and Scott went above and beyond in getting a deal that everyone was comfortable with. Very friendly and honest service."
By: JON & D'REE     SNOWFLAKE, AZ
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"Well after spending a week in Long Beach, CA a few weeks ago as the smallest trailer (12 foot Aliner) at the Good Sam Campground on the water, I decided to move up from a Camping Trailer to a Travel Trailer. After doing some research and looking at RV lots, I settled on a floorplan that I liked. Then I found that most RV brands had their version of the that floorplan. I wound up getting a Forest River Palomino Canyon Cat 20 foot travel trailer. That is my new THING. The attached brochure pictures have the same colors and fabrics and almost the same kitchen and living area. In a little over a week of ownership, it has been thru a sand storm, heavy rain, and hot sun without a problem. I am heading out today to take it up to the Arizona High Country near Forest Lakes, AZ to check out the furnace. I will keep my 12 foot Aliner camping trailer for quick trips to Dallas to check on my Mom and camping outings. Shameless Plug for the Dealer. I was lucky to find an independent full service dealer in Mesa who has a full range of inventory and nice people to deal with in Sales, Service, and Management at: SST Auto RV, 1859 E. Main Street, Mesa, AZ 85203, 480.827.2000. Leon "Readbone" Perry was my salesperson and the rest of the staff and service personnel were great to deal with. Mention my name when you meet Leon, so that I can win a free trip around the world - Right, Leon. OK, maybe just a bottle of water. I am a happy traveler. "
By: Cliff     
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"Gail and Scott were great to work with and our purchase experience was the best. Dennis gave us a thorough walk through. We are looking forward to our first trip next week."
By: Guy and Sue    Kirkland, AZ
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"One off the best experinces i've had anywhere in 63 yrs of buying vehicles."
By: stanley     mesa , AZ
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"Jeff was great to deal with from the time I made the phone call to the time I purchased my vehicle. I will definitely refer anybody that is in the market to buy and to check you guys out. Jeff made it a great buying experience. "
By: Jared     Las Vegas, NV
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"The folks at SST went far above and beyond expectations to accommodate our situation. This is without a doubt, the best dealer we have EVER worked with (autos and RV's). We appreciate David, Dennis, Greg, Rick and everyone at SST for making our experience SUPERB during our RV purchase. These guys are old school where return customers are more important than being greedy and fleecing the inexperienced buyer. Our next RV or Auto purchase will be with SST and we will drive the 550 miles again to purchase an Auto or RV! We are 100% loyal return customers. It's rare to find an HONEST and FAIR dealer these days. Thanks SST!!!! P.S. Our new Fox Mountain 5th Wheel is awesome!! "
By: Joel & Becky     Los Alamos, NM
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"I just want to Say that Gail and the team at SSt is the best. This is the first 5th wheel we have ever purchased and Im sure it will not be our last...... But I can definitely say that SSt will be the only place we will ever spend our money. They are very good people and easy to work with. I can not forget Dennis and his team they made sure everything was perfect for us. So once again thank you!!!!!!!!! The Owens Family "
By: Rick and Carrie    Globe, AZ
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"Just bought a 2012 Nash 23D travel trailer at SST Auto/RV. What a great experience! From the time our saleman Sal picked up the phone till we drove off the lot these guys rock! What a pleasure to deal with honest, reliable, no-pressure and professional folks. These guys are the "real deal" - none of that "slick sales stuff" you find at other dealers. Our thanks to Sal, Dave, Dennis and all the rest of the techs and staff at SST. Keep smiling :) Looking forward to doing business again with you over the years! Highly recommend SST...and Nash! Fran, Mitch, & Jamie Stevens"
By: Fran    Tucson, AZ
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"We were looking specifically for the Arctic Fox trailer, and were happy to see them in Arizona finally! The dealership treated us great, no pressure sales. They made the whole process easy for us. The service/parts guys are still so accommodating even after 2 months of owning the trailer. We really like this place."
By: Kelly    Wittmann, AZ
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"I should mention that I'm a Canadian from Manitoba Canada. I purchased my 2005 Harley Davidson Fat boy from SST Auto RV on Jan 7 2012. The bike was in better shape than expected and the service was top caliber. Everyone at SST was friendly (even invited me to have lunch with the crew) and very helpful loading my bike after the purchase was complete. The dealership's description of the bike was extremely accurate and the process was explained in full. I definitely will be dealing with Dave & Jeff again soon. Thanks again amigos :)"
By: Alex    Winnipeg, MB
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"Thanks SST for making our purchase experience a pleasant one. We love our new Arctic Fox ! Your staff was so helpful when we picked it up . Bob was so patient with all our questions and really put us at ease. You have a customer for life ! Thanks Again !"
By: Rick and Christy    Bolder, CO
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"These guys at SST Auto And RV are really first class people. they are totally dedicated to making your RV buying experience a good one. You, the prospective buyer, can walk onto their lot and smile and relax, you will NOT get cheated, ripped off, or lied to. Your slightest wish is their command. It is your duty to know what you want and what to look for. They scramble like we Navy Pilots to make it happen. Russ Reese. Happy owner of a 2009 Forest River Sierra 255 fifth wheel. "
By: Russell    Swall Meadows, CA
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